You've seen your account restricted pending source-of-funds verification on HTX (formerly Huobi). HTX (formerly Huobi), headquartered in Seychelles (post-China restructure), is regulated by Seychelles Financial Services Authority (FSA) under Seychelles AML/CFT Act 2020. The exchange uses Chainalysis for blockchain analytics and Jumio for identity verification. HTX (rebranded from Huobi in 2023) underwent a major restructuring after China's crypto ban. The exchange moved operations from China to Seychelles, creating compliance complexity for users who had accounts under the old Huobi entity. Legacy accounts from the China era face additional verification requirements. HTX freezes accounts when compliance screening flags transactions linked to sanctioned jurisdictions or when regional regulators request cooperation. You receive an email or in-platform notification asking you to prove where your cryptocurrency came from. The request may include demands for bank statements, pay slips, tax returns, business records, sale contracts, mining proof, or inheritance documents — depending on how you acquired your crypto.
HTX freezes accounts when compliance screening flags transactions linked to sanctioned jurisdictions or when regional regulators request cooperation. HTX (rebranded from Huobi in 2023) underwent a major restructuring after China's crypto ban. The exchange moved operations from China to Seychelles, creating compliance complexity for users who had accounts under the old Huobi entity. Legacy accounts from the China era face additional verification requirements. This background matters because it shapes how HTX (formerly Huobi) handles compliance — and how we approach resolving your case.
The compliance framework: HTX (formerly Huobi) operates under Seychelles AML/CFT Act 2020, overseen by Seychelles Financial Services Authority (FSA). Their compliance infrastructure uses Chainalysis for blockchain analytics and Jumio for identity verification. HTX (formerly Huobi) is known for deep liquidity in Asian markets and leveraged products, serving Asian traders and global derivatives users — and their compliance team is calibrated to flag deviations from typical user behavior in that segment.
What triggers source of funds request on HTX (formerly Huobi):
Real case — Huobi legacy accounts: A Chinese national who had used Huobi since 2018 found his account frozen after the HTX rebranding. HTX required him to re-verify under new Seychelles entity rules, but his Chinese documents (including his original identity verification) were no longer accepted under the new compliance framework. His €120,000 in crypto was locked for 6 weeks. We negotiated a withdrawal to an external wallet after documenting his identity through an alternative jurisdiction's documentation.
What HTX (formerly Huobi) requires to resolve this: Depending on the trigger, HTX (formerly Huobi) may ask for government-issued photo ID (verified through Jumio), proof of address (utility bill or bank statement within 3 months), AML compliance review (exchange statements, bank records, payslips, tax returns, or business documents), detailed transaction explanations with on-chain evidence, and in some cases a video verification interview. The challenge: HTX (formerly Huobi) rarely tells you which specific trigger caused the source of funds request, so you're guessing at what documentation to provide — and each rejected submission makes the next one harder.
Our approach is specific to HTX (formerly Huobi): HTX's post-rebranding compliance chaos creates both problems and opportunities. The compliance team is overwhelmed by legacy account re-verification, but they're also motivated to resolve cases to clean up their user base. We frame requests as 'orderly account migration' rather than 'unfreeze' — HTX is more willing to process withdrawals for legacy users than to reactivate trading.
Source of Funds Request on HTX (formerly Huobi) — our strategy: We prepare a structured Source of Funds package that traces the origin of your funds through every layer: from fiat acquisition to crypto purchase to transfer to the platform. Each step is documented with primary evidence and a cover letter explaining the compliance context.
The submission that matters: Instead of submitting through HTX (formerly Huobi)'s standard support channels (where you'll get automated responses or generic template replies), we prepare a professional legal submission — a structured compliance package with a cover letter from a Swiss law firm citing Seychelles Financial Services Authority (FSA) obligations and Seychelles AML/CFT Act 2020. HTX (formerly Huobi)'s compliance team processes legal submissions differently from regular user tickets — they're assigned to senior compliance officers, not support agents, and they bypass the automated response loop that delays most cases by weeks.
When standard compliance isn't enough: Some situations fall outside the normal compliance flow — inherited crypto holdings, accounts registered under another person's name, unprovable source of funds through conventional documentation, or cross-jurisdictional complications where your residence, the exchange's jurisdiction, and the fiat banking path all differ. If that sounds like your case, our complex cases practice handles scenarios that other firms decline.
Further reading: our guide on how to prove source of funds for crypto transactions covers the documentation and legal strategy in more depth.
We trace the origin of your funds through every layer: fiat acquisition → crypto purchase → transfer to {p_name}. {p_name}'s compliance team needs a clear chain — we build it with primary evidence at each step.
We prepare a structured Source of Funds package: bank statements showing fiat origin, exchange purchase records, on-chain transaction history, and a narrative flowchart. Each layer is documented with timestamps and transaction hashes.
We submit the package through {p_name}'s compliance team — not the standard support queue. Our cover letter references {aml_law} and explains the legitimate origin of every transaction in question.
{p_name} accepts the Source of Funds documentation and releases the hold. We confirm your withdrawal and trading functions are fully restored and advise on record-keeping for future {p_name} transactions.
When Huobi rebranded to HTX in 2023, the exchange migrated accounts to new legal entities under Seychelles jurisdiction. This required re-verification of all users under the new compliance framework. Accounts that couldn't be automatically verified — including many Chinese users whose documents were issued under the old entity — were frozen pending manual review. If your account was frozen during this transition, we help navigate the re-verification or negotiate a withdrawal.
HTX no longer operates in China and technically doesn't respond to Chinese regulatory requests. However, HTX's compliance team screens for connections to Chinese nationals and entities, and some accounts with Chinese registration history face additional scrutiny. If you're a Chinese national using HTX from outside China, we help document your current jurisdiction and demonstrate compliance with HTX's Seychelles-based regulatory framework.
Acceptable documentation depends on how you acquired your crypto. For earnings: payslips, employment contracts, tax returns. For trading profits: exchange statements showing purchase history. For business income: company registration, audited financials, invoices. For inheritance: death certificate, will, estate distribution documents. For mining: hardware receipts, mining pool records, electricity bills. The compliance team looks for a clear, documented chain from fiat origin to the current crypto balance.
DeFi yields, staking rewards, and liquidity pool returns are legitimate sources of funds — but they're harder to document than exchange purchases. We prepare on-chain evidence: transaction hashes, smart contract interactions, staking pool records, and yield farming positions. The key is showing that your DeFi activity was conducted with funds that themselves have a clear origin.
Yes. Under AML regulations applicable to the platform's jurisdiction, platforms are legally obligated to obtain Source of Funds for high-risk or high-value transactions. Failure to provide adequate documentation gives the platform the right — and in many cases the legal obligation — to close your account and potentially report you to financial authorities.
Tell us what source-of-funds documentation Htx requested and your situation. We respond within 6 hours.