An investment scammer used FixedFloat to swap your stolen crypto before cashing out. FixedFloat is a non-custodial Lightning Network swap service. Like Changelly, FixedFloat doesn't hold funds in accounts — but it does have KYC/AML procedures and can block addresses.
Investment scammers use FixedFloat to swap BTC to Lightning Network BTC (or vice versa) to break transaction trails. FixedFloat's ToS allows them to block transactions from sanctioned addresses, mixer-associated addresses, and known scam addresses. They also have a 7-30 day review period for suspicious transactions.
FixedFloat compliance: FixedFloat's compliance team processes legal requests through email. They have sanctions screening and can block addresses. FixedFloat's ToS is aggressive — they can freeze swaps for up to 30 days for compliance review. Response times: 3-7 business days.
Freeze capability: FixedFloat can block addresses and hold swaps for compliance review (7-30 days). If the swap is still processing, FixedFloat can reverse it. If the swap is complete, we trace to the destination.
KYC disclosure: FixedFloat uses SumSub for KYC on flagged transactions. Not all swaps require KYC. Disclosure follows their jurisdiction.
A client lost €35,000 to a fake investment platform. The scammer used FixedFloat to swap BTC to ETH. The swap was completed by the time we filed, but FixedFloat shared the destination address and the scammer's IP address (collected during the swap). This led us to a second exchange where we successfully froze funds. Outcome: 71% recovery (€25,000 of €35,000) — partial recovery through the second exchange.
Details anonymized to protect client confidentiality. Swiss professional secrecy applies.
The 'fee scam' within the scam: If a platform is asking you to pay 'withdrawal fees,' 'tax clearance,' or 'insurance deposits' — these are additional scams. Do NOT send more money. Read our recovery scam warning.
Was your own FixedFloat account also frozen? Our FixedFloat account unlock practice can help.
FixedFloat doesn't hold funds in accounts, but they can: block addresses, hold swaps for compliance review (7-30 days), reverse pending swaps, and share KYC/IP information. If the swap is complete, we trace to the destination. FixedFloat's cooperation in sharing destination addresses and IP data has been valuable in multiple cases.
FixedFloat's ToS allows them to hold swaps for 7-30 days for compliance review. If the scammer's swap is flagged, the hold buys us time to file a legal request. FixedFloat can also reverse the swap and return funds to the sender during this period.
FixedFloat collects IP addresses during swaps. Through legal process, we can obtain the IP address associated with the scammer's swap. This can help identify their physical location — useful for law enforcement coordination.
Yes. FixedFloat can blacklist blockchain addresses, preventing them from using the service in the future. If the scammer tries to use FixedFloat again with the same address, the swap will be blocked.
3-7 business days for legal requests. FixedFloat's compliance team is responsive — they understand the urgency of fraud cases and can act quickly on pending swaps.
FixedFloat is a non-custodial swap service — it does not hold user accounts. However, it records the destination on-chain address, IP, and device fingerprint. If the swap was on the Lightning Network, we monitor the channel close transactions. We trace the destination address on-chain and file freeze requests with whatever exchange holds it. FixedFloat is a stepping stone — we trace through it to the final destination.
Describe what happened. Include the platform URL, deposit addresses, transaction hashes, and amount lost. We respond within 6 hours.