Nils Silinevics
Partner · AML & Crypto Compliance · Former FIU Investigator
Crypto withdrawals work but EUR/USD/GBP bank transfers fail. Fiat blocks involve traditional banking infrastructure — SEPA, SWIFT, ACH — with its own compliance layer separate from the exchange. Three possible bottlenecks: exchange compliance, banking partner compliance, or your bank.
Fiat withdrawal blocks are uniquely complex because three parties are involved: the exchange, their banking partner, and your bank. Each applies independent compliance screening. A block can originate from any of them, and the resolution approach is different for each.
Each platform handles Fiat Withdrawal Blocked differently. Select yours for platform-specific guidance, timelines, and resolution strategies.
SEPA rejections include specific codes that indicate the reason: AC04 means the recipient account is closed. AG01 means the transaction type is not allowed by the bank. MS03 means 'no specific reason given' — often used when the bank's compliance team has flagged the transaction but doesn't want to disclose the reason (tipping-off). FOCR means a return following a refund or cancellation request. These codes are critical for diagnosis — they tell us whether the block is at the bank's end (AC04, AG01), the exchange's end (compliance), or the banking partner's compliance (MS03 with no explanation). We use these codes to identify the correct resolution path: bank-side issues require engaging with your bank; exchange-side compliance requires documentation submission; banking partner compliance requires engaging with both the exchange and its banking partner. Without understanding the SEPA code, users often waste time contacting the wrong party.
Fiat travels through banking rails with their own compliance layer. The exchange may be fine with your account but their banking partner flags the fiat transaction — or your bank blocks incoming transfers from crypto exchanges. We identify which party is blocking.
Common codes: AC04 (account closed), AG01 (transaction forbidden), MS03 (not specified), FOCR (cancellation request). Each indicates a different banking-level issue. We identify the code and address it at the correct level.
Yes — we handle Fiat Withdrawal Blocked across 21+ platforms including Binance, Bybit, Coinbase, Kraken, OKX, KuCoin, MEXC, HitBTC, CEX.IO, Crypto.com, Gate.io, HTX, Bitfinex, WhiteBit, Changelly, ChangeNow, FixedFloat, and stablecoin issuers (Tether, Circle). Each platform has different compliance processes, timelines, and documentation requirements. We tailor our approach to each.
Two options: Fixed fee from €399 (pay upfront, fixed scope) or Success fee (percentage of recovered amount, no upfront payment). Both include a free initial case assessment within 6 hours. No hidden fees, transparent agreement before we start. We only charge for successful outcomes on the success fee option.
AC04: recipient account closed. AG01: transaction type not allowed by the bank. MS03: no specific reason given (often compliance-related). FOCR: return following refund/cancellation request. These codes tell us whether the block is at the bank's end, the exchange's end, or the banking partner's compliance. Without understanding the code, you may waste time contacting the wrong party.
Often yes — fiat and crypto withdrawal systems are separate. A fiat withdrawal block may not affect crypto withdrawals. However, if the block is compliance-triggered at the account level, both may be blocked. We verify which withdrawal channels are affected and, if crypto is still available, use it as an alternative while resolving the fiat block.
Exchanges typically require the withdrawal bank account to match your registered name. Adding a new bank account during a compliance review triggers verification checks. If your current bank account is blocked for fiat withdrawals (bank-side issue), you may be able to add a different bank account in your name — but this won't help if the block is compliance-related at the exchange level. We identify whether the block is bank-side or exchange-side before recommending a strategy.
Our main practice for resolving fiat withdrawal block across all 21 supported exchanges.
Unusual situations beyond standard compliance — inherited crypto, unprovable source of funds, and more.
Our guide on banks closing accounts over crypto activity — documentation, legal strategy, and timelines.
Key terms: AML, KYC, SoF, EDD, SAR — explained in plain language.
Tell us what bank/withdrawal issue occurred and the amount. We respond within 6 hours.