Crypto works, but fiat
won't withdraw?

Crypto withdrawals happen on blockchain — Binance broadcasts the transaction directly. Fiat withdrawals travel through traditional banking infrastructure (SEPA, SWIFT, ACH) which has its own compliance layer. Your crypto is fine because the blockchain doesn't screen transactions, but the banking system does. The block can be at Binance level, their banking partner, or your bank.

AG01 means "Transaction Forbidden" — your bank actively blocked the incoming transfer. This is a de-banking issue: your bank doesn't want to receive transfers from crypto exchanges. Other common codes: AC04 (account closed at receiving end), MS03 (reason not specified), FOCR (following cancellation request). We identify the exact code, determine which party caused it, and address it at the correct level.

Sometimes this works as a workaround, but be cautious. If the fiat block is on Binance's side (compliance), converting to crypto and withdrawing may raise additional flags — it looks like you're trying to circumvent their compliance check. If the block is on your bank's side, crypto withdrawal to another exchange and fiat cashout from there can work — but consult with us first to ensure it's safe for your specific situation.

This is the key question and often the hardest to answer. Clues: if Binance shows the withdrawal as "completed" but money never arrives, it's likely your bank rejecting. If Binance shows "pending" or "failed" without processing, it's likely Binance or their banking partner. If you received a specific SEPA rejection code, that tells us exactly where the block happened. We analyze all signals to identify the correct bottleneck.

SEPA rejections from Binance can be caused by: name mismatch between your Binance account and bank account, IBAN from a different country than your registered address, Binance's banking partner applying its own compliance checks, or a compliance flag on your Binance account. SEPA rejection codes (AC04, AG01, MS03, FOCR) indicate the specific reason. We use these codes to diagnose the problem. If the rejection is compliance-related, resubmitting the withdrawal will fail repeatedly until the underlying compliance issue is resolved.

Often yes — a fiat withdrawal block may not affect crypto withdrawals. Fiat and crypto withdrawal systems are separate on Binance. However, if the block is compliance-triggered (not just a banking partner issue), both fiat and crypto withdrawals may be blocked. We verify which withdrawal channels are affected and work to restore full functionality. Do not assume that because fiat is blocked, crypto is too — and vice versa. Each case is different.

Yes — Binance can restrict specific fiat channels while leaving others available. SEPA (EUR) and SWIFT (multi-currency) use different banking partners and compliance pipelines. A block on one does not necessarily affect the other. If your SEPA withdrawal is blocked due to a banking partner issue, SWIFT may still work (and vice versa). However, if the block is compliance-triggered at the Binance account level, both channels are typically blocked. We verify which fiat channels are affected and, if one is still available, use it as a workaround while resolving the underlying compliance issue on the blocked channel.