Nils Silinevics
Partner · AML & Crypto Compliance · Former FIU Investigator
HitBTC is not registered with AMF (Autorité des marchés financiers) + ACPR (prudential supervisor) — but your funds are not lost. Swiss lawyers submit directly to HitBTC's compliance team, bypassing standard support. 90%+ success rate.
HitBTC is not PSAN-registered
AMF maintains PSAN register (Prestataires de Services sur Actifs Numériques) — mandatory for crypto firms serving French customers; PACTE Law created the framework
This matters because it determines which regulatory body has authority over your case — and whether you have a direct complaint path or need cross-jurisdictional legal action.
What this means for you: HitBTC is not registered with AMF (Autorité des marchés financiers) + ACPR (prudential supervisor), so direct regulatory complaints are limited. However, HitBTC still operates under its home jurisdiction's AML laws (no major regulatory license). We submit legal documents directly to HitBTC's compliance team — not through standard support channels.
Your funds are not illegal. Using an unregistered exchange in France does not make your crypto holdings illegal under French Monetary and Financial Code. You may face tax reporting obligations, but the funds themselves are yours.
under PACTE Law, you can complain to AMF Médiateur (Ombudsman); also SAPS for consumer protection
Under French Monetary and Financial Code (Code monétaire et financier) + PACTE Law (2019), HitBTC must conduct customer due diligence and can freeze accounts during AML investigations. However, they must also:
If HitBTC doesn't meet these obligations, we escalate to AMF (Autorité des marchés financiers) + ACPR (prudential supervisor) and file a formal legal submission. For a broader comparison of how France's rules stack up against other jurisdictions, see our AML laws by country reference.
flat 30% PFU (Prélèvement Forfaitaire Unique) on crypto gains; or progressive income tax (11-45%) — option
If your HitBTC account is frozen, you may still need to declare your crypto holdings on your France tax return — even if you can't access them. Under France law, the tax obligation may apply regardless of whether the funds are accessible. We recommend consulting a French tax advisor.
If the freeze causes you to miss a tax deadline, we can provide documentation for the AMF (Autorité des marchés financiers) + ACPR (prudential supervisor) and tax authority explaining the situation.
A French investor received a source-of-funds demand from HitBTC after receiving a large crypto transfer. HitBTC required full documentation under French Monetary and Financial Code (Code monétaire et financier) + PACTE Law (2019). We compiled a structured source-of-funds package with bank statements, exchange history, and AMF (Autorité des marchés financiers) + ACPR (prudential supervisor)-compliant documentation. Funds were released within 3 weeks after our formal legal submission to HitBTC's compliance team.
Details anonymized to protect client confidentiality. Swiss professional secrecy applies.
We analyze your HitBTC account, transaction history, and France regulatory context to identify the exact trigger. Was it a Chainalysis risk flag? A sanctions screening match? A source-of-funds demand? Each requires a different strategy.
We prepare documentation compliant with French Monetary and Financial Code — not just HitBTC's standard templates. This includes source-of-funds proof, transaction tracing, and any required AMF-specific forms.
We submit through HitBTC's compliance channels — not standard support. Our submission is in French and references AMF guidelines. We coordinate with AMF even though HitBTC is not registered.
We verify everything works and advise on preventing recurrence on HitBTC. If HitBTC doesn't respond within no statutory maximum; AMF expects resolution within 60 days, we escalate to AMF and pursue cross-jurisdictional action in Hong Kong (formerly UK) if needed.
Tell us what happened. A senior crypto compliance lawyer — not a chatbot, not a junior — will read your case and respond within 6 hours. Swiss professional secrecy applies from your first message.