Nils Silinevics
Partner · AML & Crypto Compliance · Former FIU Investigator
You can log in, maybe trade, but withdrawals fail — stuck on 'processing,' rejected with an error, or the withdraw button is disabled entirely. Withdrawal blocks are the most frustrating restriction because your money is right there but untouchable. Each platform has different withdrawal block mechanisms: Binance has specific security hold periods (24h-7d), Kraken documents their hold timers, Coinbase shows 'send disabled,' and MEXC keeps withdrawals 'processing' indefinitely. We identify your block type and resolve it.
Two types of withdrawal blocks: Security holds (automatic, time-limited — triggered by password changes, first purchases, etc.) and compliance holds (indefinite, requires action). The critical first step is determining which type you have. Security holds resolve on their own. Compliance holds need documentation.
Platform-specific hold periods: Kraken: 72h (cards/PayPal), 7d (ACH), 24h (password change). Binance: similar but less documented. Coinbase: ACH clearing period. Most other exchanges: no published hold periods. If your hold exceeds the documented period, it's compliance-triggered.
Escalation risk: Withdrawal blocks can escalate to full account suspensions. If the compliance team identifies additional concerns while reviewing your blocked withdrawal, they may expand the restriction. Acting quickly prevents this cascade.
Each platform handles Withdrawal Blocked differently. Select yours for platform-specific guidance, timelines, and resolution strategies.
Understanding whether your withdrawal block is security-based or compliance-based is critical because the resolution paths are completely different. Security holds (72 hours for card purchases, 7 days for ACH, 24 hours for new addresses after password change) are automated fraud prevention measures that auto-resolve — you just wait. Compliance holds are AML-triggered and do NOT auto-resolve — you must submit documentation and the compliance team must review it. The confusion between these two types causes users to waste time waiting for compliance holds to 'expire' when they never will. Exchanges like Kraken publish specific security hold durations (72h, 7d, 24h), which helps distinguish them from compliance holds. Other exchanges (Binance, Bybit, OKX) do not always make this distinction clear. We identify which type of block you're under and apply the correct resolution strategy — waiting for security holds, acting immediately on compliance holds.
The exchange considers your account safe enough for internal activity (trading stays within their system) but risky for withdrawals (which move funds off-platform). This means their risk system flagged something specific about your withdrawal — destination address, amount, or pattern — not your overall account. We identify and address the specific flag.
It can — this is one of the main risks. While reviewing a blocked withdrawal, the compliance team may discover additional concerns and expand the restriction. We submit resolution documentation within 48 hours to prevent escalation.
Yes — we handle Withdrawal Blocked across 21+ platforms including Binance, Bybit, Coinbase, Kraken, OKX, KuCoin, MEXC, HitBTC, CEX.IO, Crypto.com, Gate.io, HTX, Bitfinex, WhiteBit, Changelly, ChangeNow, FixedFloat, and stablecoin issuers (Tether, Circle). Each platform has different compliance processes, timelines, and documentation requirements. We tailor our approach to each.
Two options: Fixed fee from €399 (pay upfront, fixed scope) or Success fee (percentage of recovered amount, no upfront payment). Both include a free initial case assessment within 6 hours. No hidden fees, transparent agreement before we start. We only charge for successful outcomes on the success fee option.
No — compliance blocks are account-level, not address-specific. Trying different addresses wastes time and may trigger additional flags. The block persists until the underlying compliance issue is resolved.
This can happen when the block is at the banking partner level, not the exchange compliance level. If the exchange's banking partner blocked your fiat withdrawal but the exchange itself hasn't flagged your account, crypto withdrawals may still work. This gives you an alternative withdrawal path while we resolve the fiat block.
Our main practice for resolving withdrawal block across all 21 supported exchanges.
Unusual situations beyond standard compliance — inherited crypto, unprovable source of funds, and more.
Our guide on what to do when a crypto exchange freezes your account — documentation, legal strategy, and timelines.
Key terms: AML, KYC, SoF, EDD, SAR — explained in plain language.
Tell us when withdrawals were blocked, what Problems support said, and the approximate amount. We respond within 6 hours.