Coinbase · Austria
90%+ success

Coinbase frozen your account in Austria? We fix it — fast.
We fix it — fast.

Coinbase is registered with FMA (Financial Market Authority) in Austria. That means we have a direct regulatory path to resolve your freeze. Swiss legal team with FMA expertise. 90%+ success rate.

Fixed fee
€399 from
Or success fee
% of amount
Response
< 6h
◉ Swiss licensed lawyers◉ 90%+ success rate◉ No upfront payment option
Coinbase's regulatory status in Austria

Coinbase's regulatory status in Austria

Coinbase holds FMA registration in Austria — fully compliant

FMA requires crypto service providers to register — under Austrian implementation of AMLD5; FMA is strict and transparent

This matters because it determines which regulatory body has authority over your case — and whether you have a direct complaint path or need cross-jurisdictional legal action.

Good news: Since Coinbase is registered with FMA (Financial Market Authority), we have a direct regulatory complaint path. If Coinbase doesn't resolve your case within a reasonable time, we escalate to FMA (Financial Market Authority) — and the platform knows this.

Your rights under Austria law

Your rights under Austria law

under BWG §1(1) Z15-16 (crypto custody license, added 2020), you can complain to FMA; also Austrian Banking Ombudsman (Bankenombudsmann)

Under Austrian Banking Act (Bankwesengesetz, BWG) + AML Act (Geldwäschegesetz 2023, FM-GwG), Coinbase must conduct customer due diligence and can freeze accounts during AML investigations. However, they must also:

  • Notify you of the reason for the freeze (in most cases)
  • Complete their investigation within a reasonable time (no statutory maximum; FMA expects 'timely' resolution — interpreted as 6-8 weeks)
  • Release funds if no wrongdoing is found
  • Provide a complaint mechanism

If Coinbase doesn't meet these obligations, we escalate to FMA (Financial Market Authority) and file a formal legal submission. For a broader comparison of how Austria's rules stack up against other jurisdictions, see our AML laws by country reference.

Tax implications in Austria

Tax implications in Austria

crypto taxed as 'other income' (sonstige Einkünfte) — flat 27.5% (or 25% for corporations); no holding-period exemption

If your Coinbase account is frozen, you may still need to declare your crypto holdings on your Austria tax return — even if you can't access them. Under Austria law, the tax obligation may apply regardless of whether the funds are accessible. We recommend consulting a Austrian tax advisor.

If the freeze causes you to miss a tax deadline, we can provide documentation for the FMA (Financial Market Authority) and tax authority explaining the situation.

Real case: Austrian client, Coinbase account frozen

Real case: Austrian client, Coinbase account frozen

A Austrian client's bank blocked a fiat withdrawal from Coinbase to their Austria bank account. The bank cited Austrian Banking Act (Bankwesengesetz, BWG) + AML Act (Geldwäschegesetz 2023, FM-GwG) and requested source-of-funds documentation. We coordinated between Coinbase, the bank, and FMA (Financial Market Authority) to resolve the compliance hold. We resolved the case by filing a complaint with FMA (Financial Market Authority) and simultaneously submitting documentation to Coinbase.

Details anonymized to protect client confidentiality. Swiss professional secrecy applies.

How we resolve Coinbase freezes in Austria

How we resolve Coinbase freezes in Austria

1

Diagnosis

We analyze your Coinbase account, transaction history, and Austria regulatory context to identify the exact trigger. Was it a TRM Labs risk flag? A sanctions screening match? A source-of-funds demand? Each requires a different strategy.

Timeline: 24 hours
2

Documentation

We prepare documentation compliant with Austrian Banking Act — not just Coinbase's standard templates. This includes source-of-funds proof, transaction tracing, and any required FMA-specific forms.

Timeline: 2–5 days
3

Legal submission

We submit through Coinbase's compliance channels — not standard support. Our submission is in German and references FMA guidelines. We also file a parallel complaint with FMA if needed.

Timeline: 1–3 days
4

Resolution

We verify everything works and advise on preventing recurrence on Coinbase. If Coinbase doesn't respond within no statutory maximum; FMA expects 'timely' resolution — interpreted as 6-8 weeks, we escalate to FMA and pursue cross-jurisdictional action in USA (Delaware incorporation) if needed.

Timeline: 7–21 days
Coinbase in Austria questions

Coinbase in Austria questions

Coinbase in other countries

Other exchanges frozen in Austria

Nils Silinevics
Nils Silinevics
Partner · AML & Crypto Compliance · Former FIU Investigator
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Coinbase froze your account in Austria?
Let's get it back.

Tell us what happened. A senior crypto compliance lawyer — not a chatbot, not a junior — will read your case and respond within 6 hours. Swiss professional secrecy applies from your first message.

Swiss lawyersNo upfront payment90%+ success6h response