Kraken · Germany
90%+ success

Kraken frozen your account in Germany? We fix it — fast.
We fix it — fast.

Kraken is registered with BaFin (Federal Financial Supervisory Authority) in Germany. That means we have a direct regulatory path to resolve your freeze. Swiss legal team with BaFin expertise. 90%+ success rate.

Fixed fee
€399 from
Or success fee
% of amount
Response
< 6h
◉ Swiss licensed lawyers◉ 90%+ success rate◉ No upfront payment option
Kraken's regulatory status in Germany

Kraken's regulatory status in Germany

Kraken holds BaFin banking license (2020) — one of few exchanges with full banking license; Payward GmbH in Germany

BaFin treats crypto custody as a regulated financial activity — exchanges need a BaFin crypto custody license to serve German customers legally

This matters because it determines which regulatory body has authority over your case — and whether you have a direct complaint path or need cross-jurisdictional legal action.

Good news: Since Kraken is registered with BaFin (Federal Financial Supervisory Authority), we have a direct regulatory complaint path. If Kraken doesn't resolve your case within a reasonable time, we escalate to BaFin (Federal Financial Supervisory Authority) — and the platform knows this.

Your rights under Germany law

Your rights under Germany law

under KWG §2(1) sentence 1 no. 7-10 (crypto custody license), you can file a complaint with BaFin against any licensed crypto custody provider

Under German Banking Act (Kreditwesengesetz, KWG) + GwG (Geldwäschegesetz, AMLD5 transposition), Kraken must conduct customer due diligence and can freeze accounts during AML investigations. However, they must also:

  • Notify you of the reason for the freeze (in most cases)
  • Complete their investigation within a reasonable time (no statutory maximum holding by exchanges, but BaFin expects resolution within 'reasonable time' — interpreted as 3 months)
  • Release funds if no wrongdoing is found
  • Provide a complaint mechanism

If Kraken doesn't meet these obligations, we escalate to BaFin (Federal Financial Supervisory Authority) and file a formal legal submission. For a broader comparison of how Germany's rules stack up against other jurisdictions, see our AML laws by country reference.

Tax implications in Germany

Tax implications in Germany

crypto held >1 year: tax-free; <1 year: income tax up to 45% + solidarity surcharge

If your Kraken account is frozen, you may still need to declare your crypto holdings on your Germany tax return — even if you can't access them. Under Germany law, the tax obligation may apply regardless of whether the funds are accessible. We recommend consulting a German tax advisor.

If the freeze causes you to miss a tax deadline, we can provide documentation for the BaFin (Federal Financial Supervisory Authority) and tax authority explaining the situation.

Real case: German client, Kraken account frozen

Real case: German client, Kraken account frozen

A German investor received a source-of-funds demand from Kraken after receiving a large crypto transfer. Kraken required full documentation under German Banking Act (Kreditwesengesetz, KWG) + GwG (Geldwäschegesetz, AMLD5 transposition). We compiled a structured source-of-funds package with bank statements, exchange history, and BaFin (Federal Financial Supervisory Authority)-compliant documentation. Funds were released within 3 weeks after our formal legal submission to Kraken's compliance team.

Details anonymized to protect client confidentiality. Swiss professional secrecy applies.

How we resolve Kraken freezes in Germany

How we resolve Kraken freezes in Germany

1

Diagnosis

We analyze your Kraken account, transaction history, and Germany regulatory context to identify the exact trigger. Was it a Chainalysis risk flag? A sanctions screening match? A source-of-funds demand? Each requires a different strategy.

Timeline: 24 hours
2

Documentation

We prepare documentation compliant with German Banking Act — not just Kraken's standard templates. This includes source-of-funds proof, transaction tracing, and any required BaFin-specific forms.

Timeline: 2–5 days
3

Legal submission

We submit through Kraken's compliance channels — not standard support. Our submission is in German-language correspondence with BaFin accelerates resolution; formal legal submission in German carries more weight and references BaFin guidelines. We also file a parallel complaint with BaFin if needed.

Timeline: 1–3 days
4

Resolution

We verify everything works and advise on preventing recurrence on Kraken. If Kraken doesn't respond within no statutory maximum holding by exchanges, but BaFin expects resolution within 'reasonable time' — interpreted as 3 months, we escalate to BaFin and pursue cross-jurisdictional action in USA (Wyoming incorporation; HQ San Francisco) if needed.

Timeline: 7–21 days
Kraken in Germany questions

Kraken in Germany questions

Kraken in other countries

Other exchanges frozen in Germany

Nils Silinevics
Nils Silinevics
Partner · AML & Crypto Compliance · Former FIU Investigator
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Kraken froze your account in Germany?
Let's get it back.

Tell us what happened. A senior crypto compliance lawyer — not a chatbot, not a junior — will read your case and respond within 6 hours. Swiss professional secrecy applies from your first message.

Swiss lawyersNo upfront payment90%+ success6h response