When a client contacts us after a crypto scam, the first question I ask is not "how much did you lose?" — it is "what evidence do you have?" The answer determines everything that follows. A client who has screenshots, transaction hashes, and correspondence can be helped. A client who has deleted their chat history, closed the fake website, and does not know their wallet address cannot be helped — regardless of how much they lost. Evidence is the foundation of every recovery action, and the evidence you preserve in the first hours after discovering the scam is the most important evidence you will ever collect.
In this article, I provide a comprehensive checklist of the evidence you should preserve after a crypto scam. This checklist is based on years of handling recovery cases — it includes every piece of evidence that has ever made a difference in a case I have worked on. Print it, bookmark it, share it with anyone you know who has been affected by crypto fraud. The evidence you preserve today is what your lawyer, your forensic analyst, and law enforcement will need tomorrow.
Why evidence preservation is urgent
Cryptocurrency transactions are irreversible and fast. Within minutes of sending funds to a scammer, the funds can be moved through multiple wallets, across blockchains, and to an exchange. Within hours, the funds can be cashed out and converted to fiat currency. Once the funds are in fiat, they are almost impossible to trace through blockchain forensics.
But the blockchain is not the only evidence that disappears. Scammers routinely delete their online presence — fake websites are taken down, social media profiles are deleted, email addresses are abandoned, phone numbers are changed. If you do not preserve this evidence immediately, it will be gone within days. And without it, your police report, freeze requests, and court filings will lack the supporting evidence needed to be taken seriously.
The urgency cannot be overstated. The moment you realize you have been scammed, stop everything else and begin preserving evidence. Do not confront the scammer (they will delete evidence). Do not delete your correspondence. Do not close your accounts. Preserve everything, document everything, and then contact a professional.
The complete evidence checklist
1. Transaction evidence
This is the most important category of evidence. Transaction evidence allows forensic analysts to trace the funds and identify the cash-out point. For every transaction you made to the scammer, preserve:
- Transaction hash (TXID): The unique identifier for the transaction. This is the most critical piece of evidence — it allows anyone to look up the transaction on the blockchain. Find it in your wallet's transaction history or on a blockchain explorer (Etherscan, Blockstream.info, Tronscan).
- Sending address: Your wallet address that sent the funds. This proves you initiated the transaction.
- Receiving address: The scammer's wallet address that received the funds. This is the starting point for all tracing.
- Amount and currency: The exact amount sent, in both cryptocurrency and fiat equivalent. Note the exchange rate at the time of the transaction.
- Date and time: The exact date and time of the transaction, including the timezone. Blockchain timestamps are in UTC — note both UTC and your local time.
- Gas/transaction fees: The fees paid for the transaction. This is relevant for tax purposes and for proving the transaction details.
- Blockchain: Which blockchain the transaction occurred on (Bitcoin, Ethereum, Tron, BNB Chain, Solana, etc.). This determines which explorer to use and which forensic tools apply.
Take screenshots of the transaction in your wallet interface AND on the blockchain explorer. Save the blockchain explorer URL. Export the transaction data as a CSV or JSON file if your wallet supports it.
2. Correspondence with the scammer
All communication with the scammer must be preserved. This evidence is critical for proving fraud (intent to deceive) and for identifying the scammer. Preserve:
- Chat messages: WhatsApp, Telegram, Signal, WeChat, or any other messaging app. Export the full chat history (most apps have an export feature). Take screenshots of key conversations — especially where the scammer made promises, requested funds, or provided wallet addresses.
- Emails: All emails from the scammer. Do not delete them. Export them as .eml files or forward them to a separate email account for safekeeping. Note the scammer's email address and email provider.
- Dating app messages: If you met the scammer on a dating app (Tinder, Bumble, Hinge, OkCupid), take screenshots of the entire conversation. Dating apps often delete profiles after a report — if the profile is deleted before you screenshot, the evidence is gone.
- Social media messages: Instagram DMs, Facebook Messenger, LinkedIn messages, Twitter/X DMs. Screenshot and export.
- Phone calls: If the scammer called you, note the phone number, date, time, and duration. Check if your phone has call recording enabled. If not, note the content of the call from memory.
- Video calls: If you had video calls with the scammer (Zoom, WhatsApp video, Skype), note the platform, date, time, and duration. Take screenshots of the scammer's video feed if possible.
The most important messages to preserve are those where: (1) the scammer asked you to send cryptocurrency, (2) the scammer provided a wallet address, (3) the scammer made promises about returns or profits, (4) the scammer explained how to use an exchange or wallet, and (5) the scammer provided any identifying information (name, location, employer, photos).
3. The scammer's digital footprint
Scammers create fake online profiles to build trust. These profiles are often deleted within days of the scam being discovered. Preserve everything you can about the scammer's online presence:
- Social media profiles: Screenshot the scammer's profile on every platform where you interacted. Include the profile photo, bio, follower count, post history, and any linked websites. Note the username/handle and the URL of the profile.
- Fake websites: If the scammer directed you to a website (a fake exchange, a fake trading platform, a fake investment fund), take full-page screenshots of every page. Save the HTML source code (right-click > View Page Source > Save). Note the domain name, registration date (check WHOIS), and hosting provider.
- Phone numbers: Note every phone number the scammer used. Check which country the number is registered in (use a reverse phone lookup service). Note whether the number is a VoIP number (Google Voice, Skype, etc.) or a real mobile number.
- Email addresses: Note every email address the scammer used. Check the domain (is it a free email provider like Gmail, or a custom domain?). Note any email signatures or display names.
- Photos: Save all photos the scammer sent you. These may be stolen from someone else's social media (reverse image search on Google Images or TinEye can identify the original source), but they are still evidence. If the photos are stolen, the original source can help prove the scammer's deception.
- Documents: If the scammer sent you any documents (fake ID, fake contract, fake investment statement, fake passport), save them. These are evidence of fraud and may contain metadata (EXIF data in photos, author information in PDFs) that can help identify the scammer.
4. Financial records
Preserve all financial records related to the scam:
- Bank statements: If you purchased cryptocurrency through a bank transfer, save the bank statement showing the transfer. This proves the source of funds.
- Exchange statements: If you purchased cryptocurrency on an exchange (Coinbase, Binance, Kraken), save the purchase receipts and transaction records. This proves how you acquired the cryptocurrency.
- Wallet backup: If you used a self-custody wallet, back up the wallet (export the seed phrase to a secure location). This proves you controlled the wallet and can sign messages to prove ownership.
- Fiat conversion records: If you converted fiat to crypto specifically for the scam, preserve the conversion records. This helps establish the amount of the loss in fiat terms.
5. Device evidence
If you communicated with the scammer through apps on your phone or computer, the device may contain additional evidence:
- App data: Some messaging apps store data locally on the device. Do not uninstall any apps you used to communicate with the scammer. If you need to free up space, back up the app data first.
- Browser history: If you visited the scammer's website, your browser history can prove when you visited and how you got there. Export your browser history (Chrome: Settings > Privacy > Download your data). Do not clear your browser history.
- Saved passwords: If you saved passwords for the scammer's website or for accounts the scammer asked you to create, export your saved passwords (Chrome: Settings > Passwords > Export). This can help prove which websites you visited and which accounts you created.
- IP address logs: If you used a VPN, note the VPN provider and the server location. If you did not use a VPN, note your IP address at the time of the transactions (check whatismyip.com or your router's log). Your IP address is relevant for jurisdiction — it determines which law enforcement agency has jurisdiction over your case.
6. Identifying information about the scammer
Preserve everything the scammer told you about themselves, even if you suspect it is false:
- Claimed name: The name the scammer used (first name, last name, nickname).
- Claimed location: Where the scammer claimed to live (city, country).
- Claimed employer: Where the scammer claimed to work (company, position).
- Claimed background: Any personal details the scammer shared (education, family, interests, hobbies).
- Languages: The languages the scammer communicated in and their level of fluency. This can help identify the scammer's real location.
- Timezone clues: When the scammer was typically active (morning, afternoon, evening, night) in your timezone. This can help identify the scammer's timezone.
- Cultural clues: Any cultural references, holidays, slang, or expressions that might indicate the scammer's real background.
Even if the scammer's identity is entirely fabricated, the details they provided can help forensic analysts and law enforcement. Fabricated identities often contain inconsistencies that can be used to narrow down the real identity. And if the scammer made any truthful statements (a real phone number, a real address, a real employer), these can be the thread that unravels the entire scheme.
How to preserve evidence properly
Preserving evidence is not just about saving files — it is about ensuring the evidence is admissible in legal proceedings. Here are the best practices:
- Use screenshots, not photos of the screen: Screenshots capture the exact pixels on your screen. Photos of the screen (taken with another device) are lower quality and may not be admissible. Use your device's built-in screenshot function.
- Include timestamps and URLs: When taking screenshots of websites, include the browser address bar (showing the URL) and the system clock (showing the date and time). This proves when and where the screenshot was taken.
- Save in original format: Do not edit, crop, or compress screenshots. Save them in their original format (PNG). Editing can be detected and may make the evidence inadmissible.
- Use a dedicated folder: Create a folder on your computer (and a backup in cloud storage) specifically for the evidence. Name files descriptively (e.g., "2024-01-15_whatsapp_screenshot_scammer_wallet_address.png").
- Create a timeline document: Write a chronological timeline of events. Include dates, times, and descriptions of what happened. This document is invaluable for your lawyer and for law enforcement.
- Do not confront the scammer: Confronting the scammer may cause them to delete their profiles, abandon their email addresses, and move the funds faster. Do not tip them off that you are gathering evidence.
- Do not attempt to recover the funds yourself: Do not try to hack the scammer's wallet, do not send more funds to "test" the scammer, and do not use "recovery services" that contact you unsolicited (these are often recovery scams — see our recovery scam warning).
Case study: how evidence made the difference
In a 2024 case, a client lost $145,000 in USDT to an investment fraud scam. The client had been communicating with the scammer on Telegram for 3 months. When the client realized the scam, the first instinct was to delete the Telegram chat in anger. Fortunately, the client contacted us before doing so. We instructed the client to:
- Export the full Telegram chat history (Telegram allows exporting chat data in JSON and HTML formats)
- Screenshot every message where the scammer provided a wallet address
- Screenshot the scammer's Telegram profile (profile photo, username, bio)
- Export all transaction data from the client's wallet
- Screenshot the fake investment platform's website (which was still online at the time)
- Save the WHOIS record for the fake platform's domain
With this evidence, we were able to: (1) trace the USDT through three wallet hops to a Binance deposit address, (2) file a police report with the FBI IC3 that included the full Telegram export and blockchain evidence, (3) file a freeze request with Binance that included the police report and forensic tracing, and (4) file a Norwich Pharmacal order to compel Binance to disclose the account holder's identity. The client recovered 80% of the lost funds within 6 weeks.
The Telegram export was particularly valuable. It contained messages where the scammer provided wallet addresses, explained how to use the fake platform, and made specific promises about returns. These messages proved intent to deceive — which is the legal definition of fraud. Without the Telegram export, proving fraud would have been much harder, and the freeze request and Norwich Pharmacal order would have been weaker.
What not to do
Common mistakes that destroy evidence:
- Deleting correspondence: The most common mistake. Victims delete chat histories in anger or embarrassment. Do not do this. Even if you never pursue recovery, the correspondence is evidence of a crime.
- Clearing browser history: Browser history can prove when you visited the scammer's website and how you found it. Do not clear it.
- Uninstalling apps: Messaging apps may store data locally that is not in the cloud backup. Do not uninstall any app you used to communicate with the scammer.
- Confronting the scammer: Confronting the scammer tips them off, causing them to delete profiles, move funds faster, and disappear. Do not confront — gather evidence quietly and contact a professional.
- Posting about the scam publicly: Posting details about the scam on social media or forums may warn the scammer (if they monitor such channels) that you are pursuing recovery. Keep the details confidential until legal action is underway.
- Using "recovery services" that contact you unsolicited: These are almost always secondary scams. See our recovery scam warning for details. Only engage with licensed, verified professionals.
The chain of custody: keeping evidence legally admissible
If your evidence is going to be used in court (in a civil claim for conversion, a Norwich Pharmacal order application, or a criminal prosecution), it must be admissible. Admissibility depends on the chain of custody — the documented trail of who handled the evidence, when, and how. If the chain of custody is broken, the opposing party can challenge the authenticity of the evidence, and the court may exclude it.
For digital evidence (screenshots, exports, files), maintaining the chain of custody means:
- Preserve the original: Keep the original screenshot or file on the device where it was created. Do not move or modify the original. If you need to share the evidence, make copies and share the copies.
- Document when and how: Note the date and time you captured each piece of evidence, the device you used, and the method (screenshot, export, download). This documentation helps establish authenticity.
- Store securely: Store evidence in a secure location (encrypted folder, password-protected cloud storage). Do not store evidence on a device that others have access to.
- Use hash values: For critical files (like the full chat export), compute a hash value (SHA-256) of the file. The hash is a unique fingerprint of the file. If the file is later modified, the hash will change, proving that the original was altered. Your lawyer can help you compute and record hash values.
- Transfer through legal counsel: When you hand over evidence to law enforcement or to your lawyer, document the transfer (what was transferred, when, to whom, and the method of transfer). This maintains the chain of custody and prevents challenges to admissibility.
In practice, most crypto fraud cases do not go to trial — they are resolved through freeze requests, settlements, or law enforcement seizures. But admissibility matters even in these cases. An exchange that receives a freeze request will take it more seriously if the evidence is well-documented and properly preserved. And if the case does go to court, properly preserved evidence can make the difference between winning and losing.
Creating your evidence timeline
One of the most valuable documents you can create after a scam is a chronological timeline. This document is not evidence itself — it is a summary that organizes the evidence into a coherent narrative. The timeline should include:
- When you first encountered the scammer (the dating app match, the email, the social media message)
- When you started communicating regularly
- When the scammer first mentioned cryptocurrency or investment
- When the scammer provided a wallet address or platform URL
- When you made each cryptocurrency transfer (date, time, amount, transaction hash)
- When the scammer made promises or representations about returns
- When you first suspected something was wrong
- When you confirmed it was a scam
- When you started preserving evidence
- When you filed a police report
- When you contacted legal counsel
The timeline helps your lawyer, forensic analyst, and law enforcement understand the sequence of events. It also helps identify gaps in the evidence — if the timeline references a conversation that you did not preserve, you know you need to go back and find it. Write the timeline as a simple document (a numbered list with dates) and update it as you gather more evidence.
The bottom line
Evidence is the foundation of every recovery action. The evidence you preserve in the first hours after discovering a scam determines whether recovery is possible. Transaction hashes, wallet addresses, correspondence, and the scammer's digital footprint are all critical. Preserve everything, document the timeline, and do not confront the scammer or delete any evidence. Then contact a professional who can use the evidence to trace the funds, file freeze requests, and pursue legal action.
If you have been scammed and need help preserving evidence or pursuing recovery, contact us immediately. We can guide you through the evidence preservation process and begin tracing and legal action within hours.